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iStore ‘n’ Go - Quick Start Guide and FAQs

Support articles

How can I tell how much memory is available on my iPhone or iStore ‘n’ Go?
How do I change the default language?
How do I copy files from the iPhone to the iStore ‘n’ Go and vice versa using the file manager?
I can’t copy or share videos or music from my iPhone to the iStore ‘n’ Go.
I copied some files into the “Documents” folder, however I cannot find this folder on my iPhone.
I have many photos on my phone. After completing the backup, I see that only a few photos were captured. What happened?
I’m getting some buffering during video playback.
My first backup took several minutes. My second backup finished much faster. Did it capture everything?
My iPhone doesn’t recognize my iStore ‘n’ Go.
My iPhone is out of memory! How do I record photos or videos directly to the iStore ‘n’ Go?
Some video types aren’t playing back. Can I change the default video player option?
The share function does not work when multiple files are selected.
What devices and iOS versions are currently supported?
What is the function of the “Top 25” and “Favorites” options in the Photos, Videos and Music categories?
What is the function of the “Transferring,” “Transfer Complete” and “Transfer Failed” pages?
When viewing files in the app, how do I change the order in which files appear?
Where are the photos and videos recorded directly to the iStore ‘n’ Go stored?

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Microsoft, Windows, Vista and the Windows and Vista logos are trademarks of Microsoft Corporation in the United States and other countries. Mac and the Mac logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. All other trademarks are the property of their respective holders.
1MB = 1 million bytes; 1GB = 1 billion bytes; 1TB = 1 trillion bytes. Actual capacity may be less; device uses some memory for formatting and the like.

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