Hard Drives

Back

Message: Error Code -50
Why are you getting this error?

This error can occur if your Verbatim product is formatted as FAT32 for compatibility with both Mac OS and Windows systems.  Certain characters that can be used in a Mac OS X filename are not allowed in Windows FAT32 filenames. 

Mac OS X prevents such files from being copied to a FAT32 formatted disk, and gives the error code -50.

A file containing any of these characters in its filename cannot be copied to a FAT32 formatted disk:

? / < > " | > *

How can you resolve this problem?

Remove these characters from the filenames of the files before you copy.

Alternatively, if you are not using the drive between both Mac OS X and a Windows PC, you can reformat the Verbatim drive as Mac OS Extended (HFS Plus).  Be sure that any important data on the volume has been backed up first. This link will walk you through the reformatting process.

For more details, please click here for information posted by Apple Support.




Copyright © 2008 Verbatim Americas, LLC.  All Rights Reserved.

Need Technical Support?

Please visit our Contact Us page to find Technical Support for your country.

Looking For Data Recovery Services?

Secure data recovery

Data loss can be frustating - that's why Verbatim has partnered with Secure Data, the Standard in Data Recovery, for all of your data recovery service needs. Secure Data Recovery has decades of experience in recovering data from failed devices and has an industry-high 96% documented success rate.

Click here to get started recovering data from your SSDs, hard drives, USB drives, blank media, and SD/microSD cards.

 
no data, no recovery fee
  • Pay Only Upon Completion
  • No Hidden Fees
  • Verify Files Before Payment

GET STARTED

 
free diagnostics
  • Advanced diagnostics report
  • Certified Non-Destructive
  • forensically verifiable results

GET STARTED

 
nationwide locations
  • 5 certified labs
  • 75+ drop off locations
  • FREE Inbound Shipping

GET STARTED

 
the industry leader
  • Rated #1 in Hard Drive & RAID
  • Data recovery services
  • 96% success rate - since 2007

GET STARTED

  • Home
  • Where To Buy
  • United States
  • Support
  • Careers
  • About Us