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I have many photos on my phone. After completing the backup, I see that only a few photos were captured. What happened?

The Store ‘n’ Go backup feature only captures photos and videos that are stored on the iPhone. Content that is stored on an iCloud account is not backed up by the Store ‘n’ Go app. If you wish to include certain iCloud content in your backup, simply access the content, to download it from the iCloud, and then repeat the backup.

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