We're Here To Help
Our support page provides all the latest FAQs and downloads for our products as well as information on how to contact Verbatim Technical Support. Find the answers you need for the Verbatim products you love.
Your FLASH DRIVE is in FAT-32 format which has file limitation which will not let you transfer files more than 4GB
You will have to format the FLASH DRIVE to NTFS format in order to copy files larger than 4GB (formatting will erase all the existing files, We recommend you to copy the files before formatting the device)
Please follow the steps below to format the FLASH DRIVE to NTFS.
Right click on “My Computer” and select “Manage”.
Open the “Device Manager” and find the “USB drive” under the tab “Disk Drives”
Right click the drive and select Properties.
Choose “Policies” tab and select “Optimize for performance" option. Click OK.
Open “My Computer”, Select “Format” on the flash drive.
Choose “NTFS” in the “File System” dropdown menu.
Device Formatting is completed.
Data loss can be frustating - that's why Verbatim has partnered with Secure Data, the Standard in Data Recovery, for all of your data recovery service needs. Secure Data Recovery has decades of experience in recovering data from failed devices and has an industry-high 96% documented success rate.
Click here to get started recovering data from your SSDs, hard drives, USB drives, blank media, and SD/microSD cards.