Support Center

Our support area provides all the latest downloads, FAQs and information on how to contact Technical Support

Which product is your question in connection with?

Blu ray, DVD & CD

Hard Drives

USB Drives


Memory Cards


3D Printing Filaments

USB Drives

Loading Menu...

My Store 'n' Go is not recognized in Windows XP or Windows Vista.

Windows XP and VISTA use their own built-in drivers and manage the installation of external USB devices directly.

If your Store’n’Go device is not automatically recognized, in order to force this recognition, please disconnect all external devices from your computer (except mouse, monitor and keyboard) and locate the file C:windowsinfinfcache.1 on your computer. Rename this file to "infcache.1OLD" and reboot your computer.

Then connect the Store’n’Go as the only USB device. It should now appear as a new removable device in My Computer.

About VerbatimNewsroomEnvironmentContact UsCareers
Verbatim Twitter Verbatim YouTube

Copyright © 2018 Verbatim Americas, LLC. All Rights Reserved | Privacy Policy
Microsoft, Windows, Vista and the Windows and Vista logos are trademarks of Microsoft Corporation in the United States and other countries. Mac and the Mac logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. All other trademarks are the property of their respective holders.

1MB = 1 million bytes; 1GB = 1 billion bytes; 1TB = 1 trillion bytes. Actual capacity may be less; device uses some memory for formatting and the like.

Website Design & Development by Orckid