Support Center

Our support area provides all the latest downloads, FAQs and information on how to contact Technical Support

Which product is your question in connection with?

Blu ray, DVD & CD

Hard Drives

USB Drives


Memory Cards


3D Printing Filaments

Hard Drives

Loading Menu...

Message: Error Code -50

Why are you getting this error?

This error can occur if your Verbatim product is formatted as FAT32 for compatibility with both Mac OS and Windows systems.  Certain characters that can be used in a Mac OS X filename are not allowed in Windows FAT32 filenames. 

Mac OS X prevents such files from being copied to a FAT32 formatted disk, and gives the error code -50.

A file containing any of these characters in its filename cannot be copied to a FAT32 formatted disk:

? / < > " | > *

How can you resolve this problem?

Remove these characters from the filenames of the files before you copy.

Alternatively, if you are not using the drive between both Mac OS X and a Windows PC, you can reformat the Verbatim drive as Mac OS Extended (HFS Plus).  Be sure that any important data on the volume has been backed up first. This link will walk you through the reformatting process.

For more details, please click here for information posted by Apple Support.

Copyright © 2008 Verbatim Americas, LLC.  All Rights Reserved.
About VerbatimNewsroomEnvironmentContact UsCareers
Verbatim Twitter Verbatim YouTube

Copyright © 2018 Verbatim Americas, LLC. All Rights Reserved | Privacy Policy
Microsoft, Windows, Vista and the Windows and Vista logos are trademarks of Microsoft Corporation in the United States and other countries. Mac and the Mac logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. All other trademarks are the property of their respective holders.

1MB = 1 million bytes; 1GB = 1 billion bytes; 1TB = 1 trillion bytes. Actual capacity may be less; device uses some memory for formatting and the like.

Website Design & Development by Orckid