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I receive an error when copying a file larger than 4GB to the hard drive or when I backup to the drive.

You will receive an error message when copying a file larger than 4GB to the hard drive if the drive is formatted FAT32.  The FAT32 file system has a file size limitation of 4GB.  You may also receive an error when backing up to the hard drive using backup software.  To correct this problem you will need to format the drive to NTFS.  If you are using Windows ME or 98SE, you will not be able to use NTFS.

There are some products that do not support the NTFS files system or changing their file system.  If you own a FlashTrax/FlashTrax XT/FotoChute/PhotoBank/USB FireLite XPress, you cannot change the format of the drive to NTFS.  It must be kept as FAT32 in order to operate properly.  If you are using SOHO NAS via ethernet, do not format it to NTFS.  If you have any questions, please contact technical support before you format the drive. 

Warning: Formatting a hard drive erases all data from the drive.  Please backup any data prior to formatting the hard drive.

To format to NTFS, open My Computer.

1.Right-click on the Verbatim hard drive, left-click on Format.

2.Select NTFS as the File System.

3.Place a check in Quick Format.

4.Click Start.

Once the format completes, you will be able to copy files larger than 4GB to the hard drive.





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1MB = 1 million bytes; 1GB = 1 billion bytes; 1TB = 1 trillion bytes. Actual capacity may be less; device uses some memory for formatting and the like.

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