If you would like to join a team committed to innovating and driving the data storage industry, we invite you to explore current career opportunities with Verbatim Americas. Current job openings are listed below.
Verbatim Americas is an equal opportunity and affirmative action employer.
To apply for an open position, please visit http://verbatimjobs.iapplicants.com.
Click here to view Verbatim's Recruiting Disclaimer.
Current Job Openings
Order Administrator
SUMMARY:
Verbatim Americas seeks ORDER ADMINISTRATOR to coordinate and process material or merchandise orders from domestic customers..
DUTIES:
- Review customer purchase orders.
- Enter customer orders within SAP.
- Ensure proper table maintenance for EDI orders.
- Ensure customers EDI orders are released to SAP.
- Understand and adhere to customers shipping requirements within Verbatim guidelines.
- Answer incoming telephone calls from customers and Verbatim Sales Reps.
- Answer e:mail requests from customers and Verbatim Sales Reps.
- Advise customers and Sales of order status, product availability, shipping status, etc.
- Communicate with internal and external customers in a positive and professional manner.
- Prioritize workload to handle the “ups and downs” of daily workload.
- Work as a team player to achieve dept goals.
- Maintain customer master data in SAP.
- Maintain special customer pricing in SAP system.
- Maintain special customer information in SAP tables for Electronic Data Interchange (EDI).
- Resolve problems including lost shipments, shipping errors, billing errors, customer errors, and complaints.
- Handle customer returns (defective products and stock rotations).
- Prepare required reports and documentation (Includes Open order reports, Sales reports, Product Commit forms, Pre-ship advice form preparation and distribution, and Vendor late delivery forms) according to schedule or as needed.
- Other duties as assigned.
EDUCATION & EXPERIENCE:
- Requires associate’s degree with related coursework and two to three years’ related experience; or equivalent combination of education/training and work experience.
- Previous experience involving all or a combination of the following areas of responsibility is preferred: import and export processes and documentation, shipping document preparation, retail customer support, and Electronic Data Interchange (EDI).
- Knowledge of Microsoft Office products, particularly Word and Excel.
- SAP experience preferred.
- Excellent planning, organizational and time-management skills.
- Outstanding customer service/interpersonal skills.
- Excellent communication skills.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms; and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand or walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Please go to http://verbatimjobs.iapplicants.com/ to apply.
PLEASE, NO PHONE CALLS. We thank all applicants, but only candidates selected for an interview will be contacted.
Verbatim is an Equal Opportunity Employer.
