If you would like to join a team committed to innovating and driving the data storage industry, we invite you to explore current career opportunities with Verbatim Americas. Current job openings are listed below.
Verbatim Americas is an equal opportunity and affirmative action employer.
To apply for an open position, please visit http://verbatimjobs.iapplicants.com.
Click here to view Verbatim's Recruiting Disclaimer.
Current Job Openings
Business Support Associate
SUMMARY:
Verbatim Americas seeks a Business Support Associate to provide customer and sales support for our customers and sales representatives that is the best in our industry.
DUTIES:
• Support Verbatim Sales Representatives by providing information on sales history and availability of product.
• Serve as internal contact for sales accounts.
• Coordinate sales forecast between Sales Representatives and Planners. Review for accuracy, report accuracy, and reply back to Sales Representatives with ability to meet product requests.
• Obtain and analyze customer sell through and inventory on a weekly basis. Provide weekly and monthly product availability reports to Manufacturer and Sales Representatives.
• Analyze sales history and create graphs tracking competitive sales detail.
• Coordinate future product requirements and release of allocated products between Sales, Buyer/Planners and Customer Service.
• Analyze rebate and promotional sales programs, tracking and reporting profitability.
• Coordinate MDF approvals, track MDF accounts and issue credits against MDF invoicing. North America, Mexico and Rolar.
• Act as Site Administrator for retail vendor performance web site tracking.
• Attend monthly SOP meeting for all product lines.
• Work with Sales Representatives on pricing analysis, ASPF pricing for the retail channel and gross margin analysis.
• Obtain and analyze competitive pricing. Prepare spreadsheets and distribute reports. For the Sales channel, this involves tracking weekly retail flyers and visiting stores to check shelf space and prices.
• Obtain samples from the warehouse and ship as needed.
• Data Content Manager for the Global Data Synchronization Project.
EDUCATION AND EXPERIENCE:
• Bachelor’s degree from four year college or university.
• 1 to four years related experience and/or training, or equivalent combination of education and experience. • Proficiency in MS Word and Excel, database software and inventory software. Should have knowledge of PowerPoint.
• Superior customer service and phone presence skills.
• Ability to multi-task, good organization skills and detail-oriented.
• Excellent interpersonal and communication skills.
• Experience with data synchronization systems helpful!
• Bilingual skills preferred - ability to speak, read, write and comprehend fluently in English and Spanish.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Please go to http://verbatimjobs.iapplicants.com/ to apply.
PLEASE, NO PHONE CALLS. We thank all applicants, but only candidates selected for an interview will be contacted.
Verbatim is an Equal Opportunity Employer. M/F/D/V
International Order Administrator
SUMMARY:
Verbatim Americas seeks an INTERNATIONAL ORDER ADMINISTRATOR to coordinate and process all customer purchase orders and shipments to South America, Central America and Mexico.
DUTIES:
• Understand and comply with customer agreements and requirements.
• Review international customer orders for accuracy and compliance.
• Enter customer orders including samples into SAP computer system.
• Maintain special customer pricing in the SAP computer system after approval is received from proper channels.
• Work with Buyer/Planners and Sales Support Group on product shortages and receipt times of backorders.
• Work with Buyer/Planners/Forwarder/Shipping Company and coordinate direct shipments from factories to customers in South America / Central America and Mexico.
• Work with Buyer/Planner/Customer and coordinate any required license or COO to make a shipment.
• Work closely with Verbatim Credit Dept. for credit release.
• Add SAP delivery note to warehouse to initiate a shipment.
• Prepare all necessary documentation (NAFTA Certificate, Commercial Invoice, Pack Slip, SED and SLI ) in order to export out of the USA into Mexico, South America and Central America.
• Work with Verbatim transportation group and Freight Forwarders to ensure proper pick up and deliver.
• Communicate with customers or Sales Support Group regarding order status including ship dates, receipt dates and delivery delays.
• Assist Traffic Dept and warehouses to coordinate customer shipments or claims.
• Work with internal Verbatim staff, vendors, freight forwarders or brokers to correct and resolve problems if necessary.
• Process scrap in field credits.
• Maintain order files and documents.
• Provide input in order to classify products including Harmonized Tariff Codes, Schedule B or ECCN.
• Obtain and present royalty license when appropriate to proper government agencies.
• Work with Credit Dept and Freight Forwarders when executing Letters of Credit.
• Initiate debits and credit memos to customers when appropriate to correct billing.
• Work with customers and Sales Support Group to correct shipping/billing discrepancies.
• Other duties as assigned.
EDUCATION AND EXPERIENCE:
• Associate’s degree (A.A.) or equivalent from two year college or technical school; or three years related experience and/or training; or equivalent combination of education and experience.
• Export knowledge a plus which includes ECCN, HTS, Incoterms 2010.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public in Spanish and English essential. ( Portuguese a plus! )
• Knowledge of order processing software.
• Excellent planning, organizational and time-management skills.
• Freight Forwarding or international shipping knowledge very helpful.
• Ability to write basic reports and business correspondence.
• Knowledge of Microsoft Office products, particularly Word and Excel.
• SAP software experience preferred; aptitude to learn SAP is essential.
• International experience helpful.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand or walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Please go to http://verbatimjobs.iapplicants.com/ to apply.
PLEASE, NO PHONE CALLS. We thank all applicants, but only candidates selected for an interview will be contacted.
Verbatim is an Equal Opportunity Employer.
M/F/D/V
