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Store ‘n’ Go - Quick Start Guide and FAQs
Store ‘n’ Go - Quick Start Guide and FAQs - French

Support articles

I copied some files into the “Documents” folder, however I cannot find this folder on my iPhone.
How can I tell how much memory is available on my iPhone or Store ‘n’ Go?
How do I change the default language?
How do I copy files from the iPhone to the Store ‘n’ Go and vice versa using the file manager?
I can’t copy or share videos or music from my iPhone to the Store ‘n’ Go.
I have many photos on my phone. After completing the backup, I see that only a few photos were captured. What happened?
I noticed video orientation on playback is not maintained when recording video in landscape mode directly to the Store ‘n’ Go.
I’m getting a continuous loop on video playback. Is there any way to stop this?
I’m getting some buffering during video playback.
My first backup took several minutes. My second backup finished much faster. Did it capture everything?
My iPhone doesn’t recognize my Store ‘n’ Go.
My iPhone is out of memory! How do I record photos or videos directly to the Store ‘n’ Go?
Some video types aren’t playing back. Can I change the default video player option?
The share function does not work when multiple files are selected.
What devices and iOS versions are currently supported?
What is the function of the “Top 25” and “Favorites” options in the Photos, Videos and Music categories?
What is the function of the “Transferring,” “Transfer Complete” and “Transfer Failed” pages?
When pressing fast-forward on the video, the next video appears.
When viewing files in the app, how do I change the order in which files appear?
Where are the photos and videos recorded directly to the Store ‘n’ Go stored?

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