Support Center

Our support area provides all the latest downloads, FAQs and information on how to contact Technical Support

Which product is your question in connection with?

Blu ray, DVD & CD

Hard Drives

USB Drives


Memory Cards


Hard Drives

Loading Menu...


Verbatim FAT32 Tool


CMS BounceBack Installation Instructions
FireWire/USB Desktop Hard Drive User Guide
FireWire/USB Portable Hard Drive User Guide

Support articles

How to Reformat a Verbatim Hard Drive for Windows
Message: Error Code -50
Windows XP reports “HI-SPEED USB Device Attached to non-HI-SPEED Hub”
What interface speed is supported by my USB hard drive?
Will Verbatim recover my data from a failed hard drive?
Troubleshooting your FireWire hard drive in Mac OS X
Troubleshooting your USB hard drive in Windows
Verbatim Limited Warranty Policy
4-Pin and 6-Pin FireWire connections
How to Reformat your Verbatim Drive Using Mac OS X’s Disk Utility
I have a corrupted file on my Verbatim hard drive.
My Windows-formatted drive will not mount in OS 10.2 (Jaguar)
Error when using the Safely Remove Hardware icon: The device ‘Generic volume’ cannot be stopped right now. Try stopping the device again later.
Error: This device cannot start (Code 10) in Device manager.
How do I safely disconnect my FireWire or USB storage device from my computer?
Troubleshooting your FireWire hard drive in Windows

Technical Support

Contact Us


About VerbatimNewsroomEnvironmentContact UsCareers

All trademarks are the property of their respective holders. Copyright © 2020 Verbatim Americas LLC. All Rights Reserved. | Privacy Policy

Click for the BBB Business Review of this Computers - Supplies & Parts in Charlotte NC